What is the process to have a Keepsake made?
Orders are placed directly through the listings via Etsy or Flossyandco.com
After your order is confirmed, i will send you an email/message with all further details, including my address. Photos of items, intended for the pieces, are also requested. These photos are very important to the design process, making sure that every item is suitable and able to be used before sending
Memory Teddy Frequently Asked Questions
How long does each Teddy take?
Please allow (6-8) weeks once I received your clothing/items
(Updated 1st February 2024)
Where are you located?
Secret Harbour, Western Australia
How many items of clothing do I need?
Teddies require a minimum (6) Baby items or (1) Men's shirt or equivalent in fabric
What type of fabrics can I use?
Almost every fabric is able to be used with the exception of loose knits, lace and crochet
100% cottons and T-shirt Jersey materials are most popular
What if I don't have enough fabric?
If you are unable to send enough items/fabric, no problems! I have a massive selection of my own fabrics that we can pair, or we can even find the perfect fabrics together.
For example, favorite sports teams, flowers, animals and colours can all be paired with loved one's clothing to create a unique Teddy.
Extra costs may incur
Can I request a custom Animal?
Absolutely! In fact, I encourage it! If I can find a pattern, I'm more than happy to do it
How do I get my items to you?
Either posting or drop off directly to me in Secret Harbour Western Australia
What happens to my items once they are with you?
Trusting a stranger with your precious items can be hard but please rest assured, they are very well looked after in my care.
Once I receive the clothing/items, they are kept in their own, labeled, fabric storage cubes until they are ready to be used.
Most fabrics are reinforced with interfacing, making them a bit more durable and stable for their next life (denim, thick cottons and thick knits are not interfaced. Thick knits do produce a chubbier bear)
They are then cut and sewn into your new teddy, ready to come back home
Please note: I do not wash items. If items are heavily soiled, please wash before sending for hygiene purposed
Rush Orders & Christmas
I unfortunately do not offer rush orders at this stage but teddies for Angel Baby families and Young Children who have lost a parent, take priority
Christmas is a super busy time for all, if you are intending to have a teddy made in time for Christmas, please order by September.
I cannot guarantee your order will be ready in time if ordered after Septemeber
What happens after I order?
After your order is confirmed, you will be sent an email with all further details, including my address. Please make sure to include a valid email address at checkout
I am local, am I able to pickup?
Yes absolutely. If you want to pick up from Flossy & Co directly, all postage fees will be refunded.
Can my teddy be weighted to birth weight?
Unfortunately, I cannot offer weighted items, but I can add a zip to the teddies if you wish to DIY
Do you make quilts or blankets?
At this stage I am not offering quilts and blankets but hoping to in the future
Funky Friends Factory
If you have any questions, queries or needing assistance regarding Flossy & Co's Memory Range, I am always available at email@example.com
Afterpay now available at flossyandco.com